Frequently Asked Questions

Everything you need to know about your Zimaya fragrance experience.

Are Zimaya perfumes long-lasting?

Yes, Zimaya perfumes are formulated as Eau de Parfum (EDP) concentrations, utilizing high-quality essential oils to ensure a long-lasting scent profile that typically lasts 6 to 8 hours on the skin.

How should I store my fragrances to maintain their quality?

To preserve the integrity of your perfume, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

What is your return policy for opened perfumes?

Due to hygiene and safety standards in the beauty industry, we can only accept returns for items that are unopened and in their original cellophane packaging within 30 days of purchase.

Are Zimaya products cruelty-free?

Yes, we are committed to ethical beauty. None of our finished products or ingredients are tested on animals.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.